LOAN OFFICER (CIVIL SERVANTS)
Vacancy Announcement: Loan Officer – Civil Servants
| Employer: | Masters Finance Ltd |
| Position: | Loan Officer – Civil Servants |
| Location: | Malawi |
| Reports To: | Credit Officer |
| Application Deadline: | 14 August 2026 |
About Masters Finance Ltd
Masters Finance Ltd is a deposit-taking microfinance institution committed to advancing financial inclusion through innovative, customer-focused financial services supported by technology.
As the institution prepares for its transition into a commercial bank, Masters Finance Ltd is seeking a motivated and results-oriented Loan Officer – Civil Servants to join its growing team.
Job Overview
The Loan Officer – Civil Servants will be responsible for marketing and selling financial products and services to civil servants, achieving assigned sales targets, developing long-term customer relationships, and ensuring compliance with institutional policies and regulatory requirements.
Key Responsibilities
1. Sales & Business Development
- Market and sell financial products and services to civil servants.
- Achieve monthly and annual sales targets for loans, accounts, and related financial products.
- Develop and implement strategies to meet and exceed assigned targets.
- Conduct outreach activities, institutional visits, and product presentations within government institutions.
2. Customer Acquisition & Relationship Management
- Identify, recruit, and onboard new civil servant clients.
- Build and maintain strong relationships with existing customers to encourage repeat business and referrals.
- Follow up on leads and loan applications to support timely processing and customer satisfaction.
3. Loan Application Support
- Assist clients with completing loan application forms and compiling required documentation.
- Ensure applications comply with Know Your Customer (KYC), due diligence, and institutional requirements.
- Submit completed applications for processing and monitor them through to completion.
4. Reporting & Compliance
- Maintain accurate records of sales activities, client interactions, and loan applications.
- Prepare and submit regular sales performance and pipeline reports.
- Comply with ethical sales practices, company policies, and applicable regulatory requirements.
Qualifications & Experience
Applicants should have:
- A Diploma in Sales, Marketing, Banking, Finance, or a related field.
- Previous experience in sales or the financial services sector is preferred.
- Knowledge of civil service payroll systems will be an added advantage.
Required Skills & Competencies
The ideal candidate should demonstrate:
- Strong sales and negotiation skills.
- A results-oriented approach with the ability to achieve targets.
- Excellent communication and interpersonal skills.
- Ability to work independently and effectively under pressure.
- High levels of professionalism, integrity, and customer focus.
Application Requirements
Interested candidates should submit:
- Motivation Letter
- Updated Curriculum Vitae (CV)
- Certified copies of academic and professional certificates
- Contact details of three (3) professional and traceable referees
How to Apply
Applications should be submitted via email to:
📧 Email 1: info@mastersfinance.co.mw
📧 Email 2: hr@mastersfinance.co.mw
Email Subject:
Application for Loan Officer (Civil Servants)
Application Deadline
14 August 2026
Only shortlisted candidates will be contacted.
Equal Opportunity: Masters Finance Ltd is an Equal Opportunity Employer and encourages qualified men, women, and persons with disabilities to apply.
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